very time you make a purchase on BruMate.com orin the BrüMate app,you willearn 5 points per $1
spent. Please visit our Rewards page to learn about other ways to earn points
FAQs
oints will be credited to your account after youplace an order.They wll show as"pending”during a
grace period of 24 hours after you make your purchase.Should you wish to use your points during
this pending period,please send an email to our BrüGürus at sales@brumate.com
oucan check your points balance by logging into your account on our website and visiting our
rewards page
Yes, points expire after 6 months of inactivity. Inactivity refers to customers who have yet to earn or
redeem any points through a completed purchase
es,once youqualify for a tier,youwillremainin that tier for 12 months unless you upgrade to a
higher tier within the year. Once you upgrade your status,the 12-month time period restarts
You have the option to redeem your points however you choose. We offer several redemption
increments starting at $5 up to $400 discount depending on your tier status.
Once your friend completes their purchase of $25+ using your referral link, you will receive points
from referring a friend. Refer-a-friend codes can only be used by new customers
Points will be issued via email on your birthday. lf you enter a birthday that has passed, you will
receive points the following year